Contact Us
We would love to hear from you! Whether you have a question about your order, need help with a product, or just want to connect with a fellow lover of Jamaican food — we are always happy to chat. 🇯🇲
📩 Email Us
For any enquiries reach out to us at contact@theyaadmarket.com
We aim to respond to all emails within 24 hours during business days.
Prefer to message us directly? Chat with us on WhatsApp at +1 (876) 827-5125
WhatsApp is the fastest way to reach us for urgent order enquiries; we typically respond within a few hours during business hours.
📦 Order & Shipping Enquiries
If you are reaching out about an existing order please include your order number in your message so we can assist you as quickly as possible. For tracking updates please also check your dispatch confirmation email for your carrier tracking link.
🕒 Business Hours
🗓️ Monday – Friday: 9:00 AM – 5:00 PM (EST)
📅 Closed on weekends and Jamaican public holidays
We do our best to check messages outside of these hours but responses may be delayed. We will always get back to you — One Love always comes first! 🇯🇲
🔥 Stay Connected
Follow us on social media for new product arrivals, promotions, behind the scenes content, and everything Jamaican food culture:
📸 Instagram: @theyaadmarket
👥 Facebook: @theyaadmarket
🎵 TikTok: @theyaadmarket
Please note that social media is not monitored for order specific concerns. For anything related to your order always contact us by email or WhatsApp for the fastest response.
We appreciate every single customer who shops with The Yaad Market. Thank you for supporting a Caribbean owned business and for keeping the taste of Jamaica alive wherever you are in the world.
One Love 🇯🇲 — The Yaad Market Team